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Client Basics

16

Searching for a Client
Creating a New Client
Updating a Client Profile
Editing Client Demographics
Adding Residency Information to a Client
Adding Educational Information to a Client
Adding a Client Relationship Contact
Adding a Client Mugshot
Designating a Client’s Primary Residence
Editing or Deleting Client Mugshots
Adding a Program Placement
Adding a Physical Placement
Adding a Court Case & Court Case Occurrence
Referrals within Program Placements
Making Mugshots Square
Creating a new Therapist, Referee, or Judge

Calendar

5

Adding or Editing Calendar Events
Adjusting Calendar Permissions and Notifications
Calendar Application Basics
Subscribing or Unsubscribing to a Calendar
Filtering on Calendars

Forms

15

Sending Out Contact Form Invitations
Setting up a form to allow invitations
Using the Custom Form System (webinar)
SCAO JJ Screening Assessment Data Spreadsheet (webinar)
Custom Form WorkFlows Walkthrough (webinar)
Adding Workflows to Custom Forms
Custom Forms: Image Labeler
Admin: Display control of fields in Built-in Forms
Updating or Adding Required Form Items
Client Form Invitations
Custom Form: Build Functionalities
Form & Report Security
Assessment Summary Form
Export to Word: Smart Word Doc Templates
Smart Word DOC Templates (webinar)

Mobile

2

Adding YouthCenter to your Android Device
Adding YouthCenter to your Apple Device

Dashboard & Widgets

4

Dashboard Basics
Dashboard Manager
Dashboard Manager: Multiple Dashboards, Sharing, and Widget Tallies (webinar)
Widgets & Advanced Filtering

Case Manager

27

Sending Out Contact Form Invitations
Editing Client Demographics
Adding Residency Information to a Client
Adding Educational Information to a Client
Adding a Client Relationship Contact
Adding a Client Mugshot
Adding a Client Note
Adding a New Drug Test Report
Adding an Assessment
Adding an Attachment to a Note
Deleting a Client
Deleting a Note
Editing an Existing Note
Editing or Deleting Client Mugshots
Searching and Filtering Notes
Tags, Flags, Sharing
Administration: Adding a new Attorney
Summary Panels
Using the Client Audit Checklist
Making Mugshots Square
System-Based Text Message & Email Reminders
Client Form Invitations
Audit Checklist (webinar)
Medications Overview (webinar)
Collaboration within YouthCenter
Closing a Client
Creating a new Therapist, Referee, or Judge

General Profile

10

Adding a Client Mugshot
Designating a Client’s Primary Residence
Editing or Deleting a Client’s Educational Information
Editing or Deleting Client Mugshots
Editing or Deleting Residency Information for a Client
Client Restrictions
Summary Panels
Making Mugshots Square
Connect Client to Court Information (JIS)
Setting a Client as Sealed/Expunged & Individual Restriction

Notes

5

Adding a Client Note
Adding an Attachment to a Note
Deleting a Note
Editing an Existing Note
Searching and Filtering Notes

Medical

5

Medical Application
Adding a Client’s Medication
Medication Schedules
Distributing Medication
Medications Overview (webinar)

Assessment

3

Adding an Assessment
Assessment Overrides
Assessment Summary Form

Contacts

7

Adding/Editing/Deleting/Closing Attorney Appointments
Editing, Inactivating, or Deleting a Relationship or Contact
Modifying the Client Team Members
Administration: Adding a new Attorney
System-Based Text Message & Email Reminders
Creating a new Therapist, Referee, or Judge
Contact Manager

Other Forms

2

Sending Out Contact Form Invitations
Client Form Invitations

Administration

45

Setting up a form to allow invitations
Administration: Adding a New User
Administration: Adding in Drug Test Dropdowns
Administration: Resetting a user’s password
Administration: Picklist / Dropdown Management
Administration: Tags
Deleting a Client
Using the Report System (webinar)
Using the Custom Form System (webinar)
Administration: Adding a new Attorney
Administration: Disabling a User
Audit Checklists 2.0 (webinar)
Transactions & Daily Point Tracking
SCAO JJ Screening Assessment Data Spreadsheet (webinar)
Custom Form WorkFlows Walkthrough (webinar)
Program Outcomes Types & Adding Outcomes
Auto-Enroll Residents in Programs on Intake-Facility/Residential
Connected Sites: Sharing user access between sites
Adding Workflows to Custom Forms
Client Portal Access (Detention/Residential)
Custom Forms: Image Labeler
Admin: Announcements
Assessment Overrides
Multi-Factor Authentication (MFA)
Building Service Plans (Administration)
Adding/Editing Groups
Permissions & Access Levels
Permission Use and Permission Modifiability (webinar)
Admin: Display control of fields in Built-in Forms
Updating or Adding Required Form Items
Adding a New Program Type (Admin)
Access Levels for Notes & Incidents (webinar)
Shared People Lists (People Picker)
Reports 2.0
Setting a Client as Sealed/Expunged & Individual Restriction
Sealed/Expunged/User Restriction Permissions
Cross-Site (Statewide) Search
Custom Form: Build Functionalities
Collaboration within YouthCenter
Form & Report Security
Assessment Summary Form
Export to Word: Smart Word Doc Templates
Behavioral Management Points System (Facility/Residential)
Using Reports 2.0 (webinar)
Smart Word DOC Templates (webinar)

Login & Password

4

Password Changes
Updating your profile information
How to log in and out of YouthCenter
Passkey Login Function

Facility

21

Facility Medications
Adding a Client’s Medication
Medication Schedules
Distributing Medication
Auto-Enroll Residents in Programs on Intake-Facility/Residential
Using Personal Possession Tracking-Facility/Residential
Adding Incidents & Incident Viewing Access levels-Facility/Residential
Meal Tracking System-Facility/Residential
Separation-Facility/Residential
SafeGuard™ Basics
Facility Rounds Reporting
Visitations-Facility/Residential
Adding Facility/Residential Placement Programs: Intake & Release
Discipline-Facility/Residential
Progress Reports-Facility/Residential
Medications Overview (webinar)
Daily Log -Facility/Residential
Facility Notes-Facility/Residential
Safeguard Troubleshooting-Enabling Captive Portal Access
Closing a Client
Behavioral Management Points System (Facility/Residential)

Uncategorized

6

How to Get Help
Troubleshooting Topaz SigPad Issues
Where can I find Release notes?
Creating New My People Lists
Editing a My People List
Updates, Status, and Support of YouthCenter

Messages

2

Messages Application Basics
Shared People Lists (People Picker)

Service Plans

2

Using the Service Plans Application
Building Service Plans (Administration)

Report Manager

6

Using the Report System (webinar)
Subscribe to a report
SCAO JJ Screening Assessment Data Spreadsheet (webinar)
Reports 2.0
Form & Report Security
Using Reports 2.0 (webinar)

CaseStream Connect Portal

5

Enabling the CaseStream Connect Portal
Customizing the CaseStream Connect Portal
Making a Client Contact a Portal User (Casestream Connect)
Sharing items with Portal users
Sharing Team Member Contact Information in the Portal

Safeguard

3

Client Portal Access (Detention/Residential)
SafeGuard™ Basics
Safeguard Troubleshooting-Enabling Captive Portal Access

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About YouthCenter

YouthCenter is a cloud-based Juvenile Case Management software used by Juvenile Courts, Juvenile Detention Centers, Youth Centers, Outreach Detention Programs, Juvenile Probation, Juvenile Detention Alternative Initiatives (JDAI), and supporting organizations. The software is secure, cost effective, accessible via a web browser. Your subscription fee includes access to the software, technical support, online storage space, and many other benefits. Demonstrations are available at no charge.

Contact YouthCenter

1.877.692.4978
[email protected]
11480 53rd Ave., Suite A
Allendale, MI 49401