---
title: SafeGuard™  Basics
description: "SafeGuard is a hand-held device that can be used in Residential and Detention facilities. This useful device has scanning abilities for wristbands/rooms and also allows for quick access to the basics needed for rounds, notes, movement, points, and more. All…"
url: "https://docs.youthcenter.net/docs/safeguard-basics/"
updated: "2026-09-14"
category: Facility
tags:
  - Facility
  - Facility Placements
---

# SafeGuard™  Basics

SafeGuard is a hand-held device that can be used in Residential and Detention facilities. This useful device has scanning abilities for wristbands/rooms and also allows for quick access to the basics needed for rounds, notes, movement, points, and more. All information inputted into Safeguard is then simultaneously linked to your YouthCenter.

SafeGuard is currently in use in limited Residential and Detention facilities. For more information on SafeGuard or a demonstration, [please contact us](https://www.youthcenter.net/contact/) or view a webinar [here](https://us02web.zoom.us/webinar/register/WN_TsjPs1-XQXy_-pohCF8UzA#/registration).

### Home Menu

When first logging in, the main menu will appear. To access it again at any time, choose "home"

![A SafeGuard device that is currently on the home menu. The YouthCenter logo is on the header along with the user's name. There are 8 buttons on this menu that are white with blue text (with accompanying icon) on a light grey background. They are: Quick Scan, Faiclity Note, Meals, Medications, Movement, Room Check, Points, and  Launch Case Manager. There's a footer menu in white with dark grey text and icons listing our Home, Notifications, To-Do, Search, and Menu.](https://docs.youthcenter.net/wp-content/uploads/2025/06/image-27.png)

Descriptions of menu items:

- Quick Scan: Used for scanning rooms and wristbands
- Meals: Quick views of a youth's dietary restrictions and ability to showcase if a meal was offered, accepted, or other.
- Medications: Gives the ability to see a client's or facility's medications while also being able to easily distribute these.
- Movement: Easily track where youth are in the facility, whether they are in transit, and any movement throughout the day
- Room Check: Update information immediately while doing room checks
- Points: Update points as needed for your facility or detention center
- Launch Case Manager: Sign in and access your YouthCenter account.

### Quick Scan: Wristband & Room Plate Scanning

Using the Scanning feature on Safeguard, users can scan associated clients' wristbands and room plates throughout the building. This can help support with movement, personal possessions, room checks, rounds, and quick access to client information.

### Facility Notes

With the need to enter notes on the fly for facility-related events, choose "Facility Notes."

Once selected, input the date and time for the note.

![A SafeGuard device that is currently on the Facility Note menu. This shows a calendar selector with the title Note Date. There are two white and blue buttons below this: Cancel and Save](https://docs.youthcenter.net/wp-content/uploads/2025/06/image-39.png)

Choose the "note type" and enter the necessary information for notes, access level, and flags.

Click "save."

![A SafeGuard device that is currently on the Facility Note menu. This shows a Note Type drop-down selector (Detention Activity is selected) on a light grey background. There's a field for Notes. Another down down selector for Access Level. Helper text below this "Should this note only be seen by certain groups of people?". There's a final drop-down selector for Flag. There are two white and blue buttons below this: Cancel and Save.](https://www.youthcenter.net/wp-content/uploads/2025/03/YCSG-FACILITY-NOTES2.avif)

### Meals

Within Safeguard, you have easy access to all youth and choose whether they were offered or accepted a meal.

To access Meals, select it from the main menu.

On the TBD tab, choose whether a meal was offered or accepted. To do this, swipe right for accepted or left for offered, on each client's name.

![A gif that shows a user clicking through functions on a SafeGuard device. This is the Meals screen for Lunch. There are three columns (OFFERED, TBD, and ACCEPTED) and instructions below to swipe clients left/right. There is a white and blue Select All button available under this. Some clients are swiped left to indicate they were offered a meal and some right to indicate they accepted the meal. There's a blue Scan button underneath. There's a footer menu in white with dark grey text and icons listing our Home, Notifications, To-Do, Search, and Menu.](https://docs.youthcenter.net/wp-content/uploads/2025/06/final_meals_gif_embedded.gif)

If all meals are accepted or offered you can also choose "select all" and complete one swipe for all clients.

![Screenshot of a SafeGuard device currently on the Meals screen for Breakfast. There are three columns OFFERED, TBD, and ACCEPTED. There is a white and blue Select All button available under this, which has a red arrow graphic pointing to it. There are two sample clients waiting to be swiped left or right, with the blue Scan button underneath. There's a footer menu in white with dark grey text and icons listing our Home, Notifications, To-Do, Search, and Menu.](https://docs.youthcenter.net/wp-content/uploads/2025/06/image-36.png)

### Medications

If a client has a daily medication need or needs a facility-based medication, Safeguard quickly allows you to see the necessary medication schedules and/or facility medication options.

To begin, choose the "medication" menu item and select the client.

#### Facility Medications

If a youth needs a medication for allergies, for example, you can select their profile under medications and choose "give facility med."

![Screenshot of a SafeGuard device currently on the Medication screen. A sample client is selected with the current date below and helper text "No medication schedules for this client" on a light grey background. There's a heading below this "Facility Medications" and empty grey space implying where "Client Medications" would appear if applicable. Next to the header is a blue button Give Facility Med. There's a footer menu in white with dark grey text and icons listing our Home, Notifications, To-Do, Search, and Menu.](https://docs.youthcenter.net/wp-content/uploads/2025/06/image-34.png)

As a user, you will be able to choose from the medication list, enter the quantity, and choose "distribute."

Once selected, you will be able to confirm distribution with staff and client signatures.

![A gif of a SafeGuard device currently on the Medication screen. The user is working through the Give Facility Medication action. They select the medication from a drop-down, add a quantity, and click the blue Distribute button. They scroll through a review of the action and click the blue Confirm Distribution button. They scroll through optional fields (Blood Sugar, Notes, Client Signature, Staff Signature) and Save, which loops the gif back to the medication action.](https://docs.youthcenter.net/wp-content/uploads/2025/06/updated_phone_template_with_medication_gif.gif)

#### Medication Schedules

If a client has a medication schedule, this will be listed in their file with the necessary information for distribution.

To distribute, select the medication on the client's medication screen.

![Screenshot of a SafeGuard device currently on the Medication screen. A sample client is selected with the current date below on a light grey background. There's a heading below this "Overdue" and "Facility Medications". Under Overdue, there's a clickable white button with medication details and a red exclamation point for the overdue status. Next to the Facility Medications header is a blue button Give Facility Med. There's a footer menu in white with dark grey text and icons listing our Home, Notifications, To-Do, Search, and Menu.](https://docs.youthcenter.net/wp-content/uploads/2025/06/image-40.png)

Choose the action from the different options.

![Screenshot of a SafeGuard device currently on the Medication screen. This is a follow-up to the previous screenshot where the white button with medication details has been clicked, and now the user has types of Distribution to choose from. An arrow pointing left and Select Action header implies that the user can return to the previous screen. Options under Distribute include Returned, Distributed, Distributed: Scheduled, and Distributed: Emergency (each with helper text). Options under Refuse are Distributed: Refused. ](https://docs.youthcenter.net/wp-content/uploads/2025/06/image-41.png)

Choose "confirm distribution" and complete the necessary staff and client signatures.

### Smart Room Movement: Group or individual movement

If you are moving a group of youth from one location to another, choose "select all". This will allow the youth to be grouped and pushed to the top of the “In Transit” tab, allowing you to quickly select the group and complete a movement.

![Screenshot of a SafeGuard device currently on the Movement screen. There's a heading "Classroom A" indicating that this has been selected as a starting/origin location. Under that is a toggle switch for Room Notifications (currently selected to OFF and greyed out). Under this, there are two columns IN-ROOM and IN-TRANSIT. The IN-TRANSIT column is selected and a window under this lists the clients who are moving. There are individual sample clients with a profile image each plus a group of clients with multiple profile pictures stacked next to each other. The window is titled MOVING TO CAFETERIA and contains a white button "Select". name a blue button Give Facility Med. Under this, there are two blue buttons Select All and Change. There's a footer menu in white with dark grey text and icons listing our Home, Notifications, To-Do, Search, and Menu.](https://www.youthcenter.net/wp-content/uploads/2025/03/YCSG-Grouped-Movement-1-1.avif)

Movement can also be done for individuals, as well as showcasing the original room they are moving from, if they are in transit, and their final location.

![Screenshot of a SafeGuard device currently on the Movement screen. There's a heading "100" indicating that this has been selected as a starting/origin location. Under that is a toggle switch for Room Notifications (currently selected to OFF and greyed out). Under this, there are two columns IN-ROOM and IN-TRANSIT. The IN-TRANSIT column is selected and a window under this lists the sample client who is moving. Their information is in a small white window with profile image and some detention details. This is not highlighted indicating no selection has been made yet. Under this, there are two blue buttons Select All and Change. There's a footer menu in white with dark grey text and icons listing our Home, Notifications, To-Do, Search, and Menu.](https://docs.youthcenter.net/wp-content/uploads/2025/06/image-32.png)

When moving a youth or group, you are given a list of destinations to choose from and confirm.

![Screenshot of a SafeGuard device currently on the Movement screen. There's a heading "100" indicating that this has been selected as a starting/origin location. Under that is the selected client in a blue-bordered window with profile picture and some detention details. Under this, there's blue text on the light grey background Select a Destination:. There are white buttons below this with options like Room, Phoenix Bathroom Showers, Boys Bathroom, and Cafeteria A. Two white and blue buttons give options to Cancel or Confirm.](https://docs.youthcenter.net/wp-content/uploads/2025/06/image-33.png)

#### Intelligent Room Tracking

When utilizing movement tracking, if a youth is not in their room, that room will not show up in the listing of to-dos.

Within YouthCenter, SafeGuard updates show the client's location in their profile in real-time.  

![Screenshot of the YouthCenter browser-based website with a sample client selected.  The Case Manager application in the left side brown menu is expanded, revealing many sub-applications (each with amber icons and white text). The user is currently in the Summary. The screenshot is cropped to show client profile picture with Client number, status, court case number, etc. with a current Facility Placement. The current location (100) is in blue text next to a map pin icon and there is a graphic element of a red arrow pointing this out.](https://lh7-rt.googleusercontent.com/docsz/AD_4nXca0iMJE1mBoKipzieM1QBOofRREc6PBdercVkVlKZG2Hv2IczU5WiiIF2Hks1tkmVAW24c_XmsaXouJo3CdTPhuTl1XxS5CBA_164KXWRQric5utG5hoZRaQgfQjxMCA_XNCQp0g?key=jNVaRPvU6YC8Q3-LBN3qvA)

### Room Checks

After selecting "room checks" on the main menu, either the scanning feature or a manual selection of the client can be done.

Once within the room check, complete the notes area and select all checklist items that apply.

![Screenshot of a SafeGuard device currently on the Room Check screen. There's a small white window with client name, profile picture, and location tag; indicating that this client is selected. Under this is a field for Notes and a heading to "Select all that apply:" with white buttons (scrollable window with other buttons currently hidden). The only visible button is "Sleeping" and there is a blue button "Complete" that is currently greyed out, implying that a selection must be made to continue. There's a footer menu in white with dark grey text and icons listing our Home, Notifications, To-Do, Search, and Menu.](https://docs.youthcenter.net/wp-content/uploads/2025/06/image-30.png)

Note: Multiple items can be selected as needed.

![Screenshot of a SafeGuard device currently on the Room Check screen. This is the continuation of the screenshot above, the user has scrolled further. There is a heading to "Select all that apply:" with white buttons (scrollable window with other buttons currently hidden). Visible buttons include Sleeping, Reading, Pacing, Writing, and Asked 4 Help. Reading and Pacing are selected with a blue highlight, and the blue button "Complete" is no longer greyed out, it's ready to click. There's a footer menu in white with dark grey text and icons listing our Home, Notifications, To-Do, Search, and Menu.](https://docs.youthcenter.net/wp-content/uploads/2025/06/image-31.png)

Click "complete."

### Points

When the "Points" menu item is selected, points from today, total points, and privilege level can be quickly seen for particular clients.

Adjustments can also be selected with notes.

![Screenshot of a SafeGuard device currently on the Points screen. There is a heading of navy next on very light grey with Today's Point: 0 (+10 Pending), Total Points: 3 (+1571 Pending), and Privilege Level: (currently blank). There is a drop-down menu for Adjustment Reason with a Transaction Preset of "Other" selected and a field for Points Adjustment: that is currently blank. Under the adjustment is a checkbox option called "Ignore for level calculation?". There's a field for Notes that is hidden under the bottom menu since it's a scrollable page. There are two white and blue buttons Cancel and Confirm at the bottom. There's a footer menu in white with dark grey text and icons listing our Home, Notifications, To-Do, Search, and Menu.](https://docs.youthcenter.net/wp-content/uploads/2025/06/image-28.png)

Once completed, select "confirm."

## Case Manager Access

When "Launch Case Manager" is chosen from the main menu, users are taken to their YouthCenter login page, where they will be able to access all their normal menu items.

![A screenshot of the SafeGuard device with the web browser open and the Sign In page of YouthCenter website. There's the YouthCenter logo near the center of the page on a very light grey background with a blue Sign In button in the very center. There are a few links at the bottom in blue text, including a LinkedIn branded icon, Support, Documentation, and YouthCenter.Net](https://docs.youthcenter.net/wp-content/uploads/2025/06/image-42.png)

![A screenshot of the SafeGuard device with the web browser open and a user logged in to the YouthCenter website. The mobile-optimized version of a user's Dashbaord can be seen with a the YouthCenter logo near the center of the page on a very light grey background with a blue Sign In button in the very center. There are a few links at the bottom in blue text, including a LinkedIn branded icon, Support, Documentation, and YouthCenter.Net](https://docs.youthcenter.net/wp-content/uploads/2025/06/image-44.png)

### To-Do's

If a user is assigned to any "to do's" these will be accessed via the bottom screen menu.

![A close-up of the footer menu on a SafeGuard device, with the To-Do icon highlighted by a red box. The To-Do icon has a red badge showing the number 8, indicating pending to-do items. The footer includes Home, Notifications, To-Do, Search, and Menu.](https://docs.youthcenter.net/wp-content/uploads/2025/06/image-47.png)

Any overdue to-do's will be highlighted in red.

![A screenshot of a SafeGuard device on the My To-Dos screen, with an "8 Overdue To-Dos" banner in the header. Below "Tasks due in the next 8 hours" is a list of clients, each shown with a photo, name, room number, due date/time, and a red warning icon indicating the task is overdue. The footer shows the To-Do icon with a red badge of 8.](https://docs.youthcenter.net/wp-content/uploads/2025/06/image-45.png)

Once the necessary actions are completed, the "to-do" count and list will automatically update.

![A close-up of the footer menu on a SafeGuard device, showing the To-Do icon with a red badge displaying the number 7. The footer includes Home, Notifications, To-Do, Search, and Menu.](https://docs.youthcenter.net/wp-content/uploads/2025/06/image-46.png)

The facility to-do's are also visible under "other to-do's."

![A SafeGuard device on the All To-Dos screen, showing a blue "My To-Dos (0)" button above an "Other To-Dos" section listing group-assigned tasks such as overnight room checks, mental health checks, and a room confinement task, each with an assignee shown and a right-facing arrow to open the item. The footer shows the To-Do icon highlighted in blue.](https://docs.youthcenter.net/wp-content/uploads/2025/06/image-37.png)

This list of "All to-do's" allows supervisors to assign the main tasks for the shift by selecting "change assignee(s)

![A screenshot of a SafeGuard device on a "Mental Health Checks" To-Do screen, with a "7 Overdue To-Dos" banner at the top and a back arrow. A "Change Assignee(s)" button is highlighted with a red arrow graphic pointing to it, and a client entry below shows a status note that the check was paused because the client was not in the room. The footer shows the To-Do icon with a red badge of 7.](https://docs.youthcenter.net/wp-content/uploads/2025/06/image-48.png)

#### Push Notifications

Finally, push notifications to SafeGuard devices will also appear on the homescreen for overdue to-do’s or up and coming to-do's (rounds).

![A device lock screen showing a YouthCenter push notification reading "You have 1 upcoming visual check due in 5 minutes," with the time and date.](https://www.youthcenter.net/wp-content/uploads/2025/03/YCSG-NOTIFICATIONS.avif)

## Menu Items

![A screenshot of a SafeGuard device on the Menu screen, with a "1 Overdue To-Dos" banner and options for Update All Medical Information, Pending Transactions, and Send Debug Logs, followed by the app version number. A red arrow graphic points to the Menu icon in the footer.](https://docs.youthcenter.net/wp-content/uploads/2025/06/image-61.png)

#### **Update All Medical Information**

Medical staff can now download the latest medication schedules for all active clients in one tap — before starting rounds, while you still have a connection.

If you lose connectivity during rounds, the app will already have up-to-date medication schedules and history on hand so you can keep working without interruption. 

If you're offline when you tap the button, or the update doesn't complete successfully, a message will let you know and prompt you to try again once you're reconnected.

**How to use it**

Open the Menu and tap "Update All Medical Information." 

The app will fetch the latest data for all active clients. You'll see a brief loading indicator while it works, and a confirmation message once it's done

![The same Menu screen on a SafeGuard device, with a red arrow graphic pointing to the "Update All Medical Information" button.](https://docs.youthcenter.net/wp-content/uploads/2025/06/image-62.png)

#### **Pending Transactions Page**

When you're offline, the app saves any actions you take and syncs them to the server automatically once your connection is restored.

![The same Menu screen on a SafeGuard device, with a red arrow graphic pointing to the "Pending Transactions" button.](https://docs.youthcenter.net/wp-content/uploads/2025/06/image-64.png)

At the top of the page, three cards show:

- How many items are queued
- How many have failed
- How long the oldest item has been waiting

These cards are ordered by the newest first, with failed items always at the top. 

Each card shows the action type, who it's for, when it was recorded, and how long it's been waiting. A colored left border makes status easy to spot at a glance: amber for queued, red for failed.

![A screenshot of a SafeGuard device on the Pending Transactions screen. A summary box highlighted in red shows counts for Queued, Failed, and the oldest item's age, along with the last sync time and a Sync Now link. Below is a list of queued and failed transactions - such as a note, medications distributed, a room scan, and a client movement - each showing a client name, brief detail, and timestamp.](https://docs.youthcenter.net/wp-content/uploads/2025/06/image-66.png)

**Sync now:** Tap this button to manually trigger a sync. If you're still offline, a message will prompt you to reconnect first.

![The same Pending Transactions screen on a SafeGuard device, with a red arrow graphic pointing to the Sync Now link.](https://docs.youthcenter.net/wp-content/uploads/2025/06/image-68.png)

#### **Diagnostic Logging**

SafeGuard now quietly keeps a log of app activity in the background. This helps our support team quickly understand what's happening if something goes wrong, without any extra effort on your part.

Logging runs automatically — there's nothing to turn on or configure. The app keeps a secure record of activity on your device, limited to the last 24 hours, so it never takes up significant storage space.

How to use if you're experiencing an issue and a support team member asks for your logs:

Open the Menu and tap "Send Debug Logs." 

For the next 24 hours after you send, the app will continue forwarding new logs automatically so our team has the full picture.

All log data stored on your device is encrypted, so it's protected even if the device is lost or shared.

![The same Menu screen on a SafeGuard device, with a red arrow graphic pointing to the "Send Debug Logs" button.](https://docs.youthcenter.net/wp-content/uploads/2025/06/image-65.png)

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