---
title: Client Portal Access (Detention/Residential)
description: "This feature is currently reserved for groups that are utilizing Safeguard. If you would like more information on **[Safeguard](https://docs.youthcenter.net/docs/safeguard-basics/)** or would like to discuss more on the client portal, [**please contact us**](https://www.youthcenter.net/contact/). ### **Client Portal** Based on the preferences selected,…"
url: "https://docs.youthcenter.net/docs/client-portal-access-form-invitations/"
updated: "2026-09-28"
category: Administration
tags:
  - "Admin: Site Settings"
  - Administration
  - Facility
---

# Client Portal Access (Detention/Residential)

This feature is currently reserved for groups that are utilizing Safeguard. If you would like more information on **[Safeguard](https://docs.youthcenter.net/docs/safeguard-basics/)** or would like to discuss more on the client portal, [**please contact us**](https://www.youthcenter.net/contact/).

### **Client Portal**

Based on the preferences selected, you can allow certain components to be available to clients, including their:

- Profile image
- Privilege Level
- Program Balances
- Upcoming Calendar Events
- Available Forms

These can all be turned on or off by the admin as needed (see information on site settings below).

#### **Using the Client Portal**

In order for a youth to access their portal, they must use a QR code that can be added to a wristband.

\*Note\* If a youth does have an email on file, they can access forms from an email invitation. This resource is not the full portal and will only allow them to see/complete the forms. For more information on client form invites please see the resource **[here](https://docs.youthcenter.net/docs/client-form-invitations/)**.

You can find the print wristband feature on any facility placement page (it looks like a little band).

![Client Facility Placements page with alert banners and a facility placement panel, with a red arrow graphic pointing to a wristband print icon button in the top right.](https://docs.youthcenter.net/wp-content/uploads/2025/05/image-159-1024x493.png)

Once the youth has access to their band, they are able to utilize a kiosk, computer with a camera, phone, tablet, etc. (based on the facility's preferences), to scan and access their individual client portal site.

![Acme Court Connect portal login screen with wristband-scan instructions and a Scan button.](https://docs.youthcenter.net/wp-content/uploads/2025/06/image-56-1024x433.png)

Based on the site setting initially set, the portal's main page will look similar to what is shown below.

![Acme Court Connect portal home page showing the youth's profile, Upcoming Events, and Available Forms sections with Fill out the form buttons.](https://docs.youthcenter.net/wp-content/uploads/2025/06/image-57.png)

### **Updating Client Portal Settings**

To set these preferences, open the Administration tab and choose "Site Settings."

![Main navigation menu with the Administration section expanded, with red box graphics around the Administration and Site Settings menu items.](https://docs.youthcenter.net/wp-content/uploads/2025/05/image-54.png)

On the upper tabs, choose "General Settings."

![Site Settings page with a red box graphic around the General Settings tab.](https://docs.youthcenter.net/wp-content/uploads/2025/05/image-55.png)

Scroll to the Connect Portal section and look for the section shown below in red. This will be the area that sets the Client Portal viewing powers as well as the description of the main login page.

![Client Portal settings section with a red box graphic around the Allow clients to login to the portal checkbox, Client Portal Login Page Text field, and Client Portal Visibility Settings checkboxes.](https://docs.youthcenter.net/wp-content/uploads/2025/05/image-56-1024x472.png)

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